Payment Terms
50% with order and the remaining 50% within 14 days from invoice date unless otherwise agreed.
Customization
Suitable Artwork must normally be received three weeks before the anticipated despatch date. We can offer a wide range of printing processes – hot foil blocking, screen printing etc. Certain products are better suited to specific print processes. We will be pleased to advise you.
Print Size and Position
Unless specified in writing, the size, positioning and overprinting method of the print will be at the discretion of the printer.
Colour Matching
Whilst every effort will be made to match print colours to your requirements, due to a variety of both materials and material colours used in our products, we are unable to guarantee that this will always be possible. For repeat orders where we are to match previous printing a colour swatch must be enclosed. Where an exact colour match is required with no tolerance, we recommend you request a production sample. Failing this, no liability can be accepted for colour variation.
Production Sample
Wherever possible, production samples on standard products will be supplied on the appropriate merchandise - $60.00 per colour/position, plus the cost of the products which will be supplied in its completed form. This charge is additional to the cost of dies or screen stencils.
Proofs on material swatch or colour paper proofs, price on application. Faxed black & white artwork paper proofs free of charge.
Samples
We are happy to supply samples but they could be invoiced if not returned in good condition within 14 days.
Couriers
Courier prices are invoiced at cost.
A carriage charge will in most cases be applied.
Quantities
Orders for personalised products are subject to a maximum of 5% over or under run.
Product Packaging
Products that are individually boxed are indicated against the appropriate product details. Otherwise, products are shrink wrapped, poly bagged or bulk packed. Requests for unspecified packaging can usually be accommodated – prices on application.
Order Cancellation
All cancelled orders are subject to a cancellation charge.
Company Logos
The products photographed on this website are intended to illustrate the effect obtained by personalised printing and do not necessarily imply that the products have been supplied to or endorsed by the owners of the trademarks featured.